So a new major version of Debian has been released, and now I see a lot of complaints about various issues stemming from an upgrade. I do not remember this many after an LTS Ubuntu version. I don’t want to rush to conclusions like “Ubuntu has money for better quality assurance”. I can easily come up with explanations for why these statistics can be skewed, like “Ubuntu-loving plebeians do not come to complain to elite Lemmy users about their puny problems”. I’m curious what you think?

  • monovergent 🛠️@lemmy.ml
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    3 days ago

    Among the people I know in real life, some post (non-tech stuff) to Reddit, some write reviews on Yelp, and some have called customer support hotlines for tech products. But none have ever posted online to ask for tech help, at least not to my awareness. Neither did I back when I used Windows, and not for a couple years even after switching to Linux.

    I suspect most Ubuntu users are among that common crowd. They might look up an issue on the internet, but expect to ask for help from a dedicated support center. Or can’t be bothered to sign up for an account and post to the places that can answer their questions, which are usually very “techy” and possibly even intimidating to beginners.

    As for my setup, the upgrade from Debian 12 to 13 went very smoothly. I had to fix a few obscure config files, but nobody else really touches them, and it didn’t stop it from booting. Replaced a deprecated package with its Flatpak equivalent as well. Only unsolved issue is the xfce4-panel consuming all of one core on occasion for no apparent reason.

    • arty@feddit.orgOP
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      2 days ago

      Thank you for answering the actual question! This is a new angle I haven’t considered before.