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Joined 10 months ago
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Cake day: October 7th, 2024

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  • There might be a Linux userbase someday where no one other than developers actually knows how to use the terminal, because users can run everything they want without a command line

    Ideally, all the essential terminal commands could be replicated in a user-friendly GUI-applicable manner. Don’t ever have to remove the terminal for those that enjoy it, but if we could have a magic world where even the failure states could be navigated with little to no prior knowledge required and it gets everyone away from Windows and Mac for good, I’m all for it.


  • I worked in one of these companies. Within months, we went from a company I would be proud to recommend to friends to a service I would never use myself, just due to the horrendous route they took to hire overseas support.

    The line of tech work I was in required about a month of training after passing the interview process, and even then you had to take a test at the end to prove you’d absorbed the material before you ever speak to a customer.

    When they outsourced, they just bought a company of like 30 people in an adjacent industry and gave them a week of training. Our call queues were never worse and every customer was angry with everyone by the time they talked to someone who had training.

    I don’t blame the overseas agents. I blame all the companies that treat them like cattle.